Bonjour à tous
Alors voilà, je me suis acheté un ordi portable la semaine dernière et lors de l'installation il m'a proposé de mettre à jour mon ordi vers Windows 10. Jusque là pas de problème la maj s'est bien passée.
Seulement voilà il y a 4/5 jours j'ai eu droit à un écran bleu avec écrit votre ordinateur doit redémarrer... suivi de l'erreur KERNEL_SECURITY_CHECK_FAILURE Et j'ai eu doit à ce crash 3 fois de suite aujourd'hui.
J'ai fais une analyse avec WhoCrashed et voici le raport
Crash Dump Analysis
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Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Mon 10/08/2015 16:45:32 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081015-23046-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14D220)
Bugcheck code: 0x139 (0x21, 0xFFFFD001EA45C320, 0xFFFFD001EA45C278, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/08/2015 16:45:32 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: qcamain1.sys (Qcamain10x64+0x1DAF1)
Bugcheck code: 0x139 (0x21, 0xFFFFD001EA45C320, 0xFFFFD001EA45C278, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
Bug check description: The kernel has detected the corruption of a critical data structure.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: qcamain1.sys .
Google query: qcamain1.sys KERNEL_SECURITY_CHECK_FAILURE
On Mon 10/08/2015 16:36:19 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081015-26187-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14D220)
Bugcheck code: 0x139 (0x21, 0xFFFFF801E3010320, 0xFFFFF801E3010278, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/08/2015 16:31:58 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081015-22281-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14D220)
Bugcheck code: 0x139 (0x21, 0xFFFFD001F5BF4320, 0xFFFFD001F5BF4278, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 07/08/2015 10:49:37 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\080715-25750-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x151C56)
Bugcheck code: 0x100000B8 (0xFFFFD000203D6BC0, 0xFFFFE0015D957800, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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Conclusion
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5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
qcamain1.sys
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
D'après ce que je comprend c'est un problème de driver suite à la maj de Windows 10? Je ne suis pas très calé en informatique si quelqu'un pourrait plus m'éclairer.
Merci d'avance.
