merci, voici leur réponse :
Please do not reply directly to this e-mail as this address is not monitored. Dear Valued Customer, Your RMA request was received on 8/20/2007 3:08:54 PM. We will review this request as soon as possible, and respond to you with an RMA number or further suggestions/requests. Thank You!
[leur adresse]
si j´ai bien compris, là j´ai rien à faire, c´est eux qui vont me contacter?