Bonjour,
La switch de ma fille était complètement déchargée. Après l'avoir mise en charge 1h, à l'allumage, le symbole batterie est vert et chargé à la moitié. Le logo nintendo apparait puis le gros logo switch mais ça ne va pas plus loin.
J'ai déjà essayé de forcer l'arrêt mais ça ne change rien. J'ai essayé aussi la méthode trouvée sur le site de nintendo avec les boutons du volume enfoncés mais on arrive toujours au même résultat.
Est-ce que quelqu'un a un conseil qui pourrait m'éviter de la renvoyer au SAV nintendo?
Merci beaucoup pour votre aide

If your Nintendo Switch won't load or turn on, try charging it for at least 30 minutes, or up to 3 hours for a full charge. If that doesn't work, perform a soft reset by holding the Power button for 12 seconds, then power it back on. If the issue persists, a hard reset (also known as a force shut down) might be necessary.
Here's a more detailed breakdown:
1. Charging and Powering On:
Check the battery:
Ensure the Switch is charged. A low or dead battery can prevent it from turning on.
Charge for a while:
Leave the Switch plugged in for at least 30 minutes, or up to 3 hours for a full charge.
Try a different power source:
If the console and cable seem fine, try plugging it into a different outlet or surge protector.
Reset the AC adapter:
Unplug the AC adapter from the wall and the Switch, wait 30 seconds, then plug it back in.
Check for damage:
Inspect the power cable and charging port for any damage.
2. Soft Reset (Restart):
Hold the Power button: Press and hold the Power button for at least 3 seconds.
Choose Power Options: You should see the Power Options menu. Select "Restart".
Force shut down: If the Power Options menu doesn't appear, hold the Power button for 12 seconds to force the console to shut down.
3. Hard Reset (Force Shut Down):
Hold the Power button:
Press and hold the Power button for 20 seconds to force the console to shut down.
Release and power on:
After 20 seconds, release the Power button and wait a few seconds before pressing it to turn the console back on.
4. Further Troubleshooting:
Remove game cards and microSD cards:
Try booting the Switch without any game cards or microSD cards inserted.
Format the console:
If the issue persists, you may need to format the console, but be aware that this will erase all data unless you choose to initialize without deleting save data.
Maintenance Mode:
If you can't boot normally, you can try to access Maintenance Mode by holding the volume up (+) and volume down (-) buttons while pressing the Power button.