Ouais pareil le support m'a répondu la :
Hello!
Welcome to G2A Support.
Seller is fully responsible to provide a key for a preorder. As soon as he will have keys he will sent to you immiediately. You should receive it within next 12 hours. For now please remain patient.
Regards,
Kasper S.
G2A Team
En gros le support en a rien a foutre :v