Je confirme, je viens de recevoir ce mail de leur part et j'ai demandé le remboursement.
Hi,
Thanks for getting in contact with the team.
Unfortunately, this product is region locked and will not work in your region. I'm sorry but we also do not have an option to replace or swap keys for any other regions.
We are happy to issue a full refund if you are unable to use this key.
If you would still like the key despite it being for the wrong region, we can still send this to you, although please note that if it doesn't work we will then not be able to issue a refund.
Please let us know how you would like to proceed and apologies for any inconvenience caused.
Kind Regards,
J'espère maintenant être remboursé rapidement...