Tiens, ça viens du support NC soft:
Question: Err=5
Answer: We´re sorry that you are experiencing technical difficulties. The network error message you are reporting, Err=5 ( NET_ERR_CONNECT_FAILED), is indicative of a mis-configured network setting or network interference. For assistance with this issue, please contact our Technical Support team via the Ask A Question tab, and include as much of the following information as possible:
- Are you connecting through a Router or Hub? If so, are you on a Home, Campus, or Business Network?
- Are you using a Firewall application? If so which one?
- Do you use any Internet Security Applications ( ISA) such as " Cyber-Sitter", " Net-Nanny", Zone Alarm, McAfee? or Norton?
- Who is your Internet provider?
- What type of connection do you have ( Cable, DSL, Dial-Up)?
Please provide as much relevant information as possible; this will help us to swiftly resolve your issue. Our Technical Support Team will answer your support request as quickly as possible, in the order that it is received.
En clair: merde, on est désolé, ceci est un probleme connu mais pas encore résolu, envoyez nous un maximum d´informations pour nous aider à cerner le probleme, nous ferons le maximum pour vous aider, mais sans garantie de resultat...