voila ou g vue parler de carte de credit:
7. PAID SOFTWARE
i. The term " paid software" refers to any software that incurs a one-time charge from Ascentive and does not rebill at any time.
ii. All charges and fees will be billed to your credit card and your refund period begins at the time of purchase, regardless if software is downloaded, installed, logged into, used or not.
iii. Refunds for paid software must be processed with a completed and signed refund form and signed certificate of destruction. Refund forms must be received by Ascentive LLC prior to the end of the accepted trial offer or by the end of the accepted refund period. These forms must be sent via postal mail, delivery service, or facsimile. Ascentive accepts no responsibility for late or unreceived refund forms, printer or fax failure, download failure due to ( and not limited to) disconnection from the internet, power failure, heavy internet traffic, instructions not received due to incorrect email address on order form, computer failure, or hardware error. It is the responsibility of the customer to ensure that these forms are received by Ascentive during the refund/trial period. Purchaser may request a refund at any time by visiting the Ascentive support web site at www.ascentive.com/support and sending an email through the support web site requesting in the subject line " Refund Request" and in the body of the email the reason for refund. Upon delivery of email, purchaser will receive from Ascentive, a refund form. Purchaser must accurately complete the refund form. Once refund is processed by Ascentive, it can take up to five ( 5) or six ( 6) days for refund to be credited back to purchaser´s account. Should purchaser not follow refund instructions the refund will not processed