Je viens de recevoir ca comme mail de la part de Play-Asia mais je ne comprends pas tout.
Courier Shipping Now Cheaper - Delay Warning for Airmail Shipments
Every year around the festive season, we experience delays in deliveringorders. Postal systems are usually tested to their limits with theincrease of Christmas mail that has to be processed - the increase ofonline shoppers does its share to increase their workload even further.We regret to hear that many customers have suffered delays in deliveringtheir orders by Airmail. Usually, Airmail orders are fairly predictabledelivered within 10 days. Now it seems the delivery time has beenextended by up to two weeks, in severe cases even more. Hong Kong Postissued a statement on 4th of December, please click the link below to
read.http://hongkongpost.com/eng/misc/specialnotic
e/20091204a/
We have faced a lot of criticism about shipping delays and we can onlyassure you that we work hardest to clear any outstanding orders.However, the vast majority of shipping delays is not in the orderfulfilling on our side, but a delivery delay through postal systems,which is completely beyond our control. As soon as an order is marked as"Order Shipped", we have physically handed it over to the carrier andcan no longer influence its path nor speed.
We apologize to all affected customers for the inconvenience and hopethe worst delays are over and orders are arriving more orderly in thenext few days. If you are still not receiving your order, please don'thesitate to contact customer service. Please, however, understand thatduring this time we have to give an order more time to arrive beforeconsidering it a lost item.
In order to minimize your impact, we are temporarily lowering the pricesof UPS & Fedex courier services with effective date of today. Play-Asia.com will pay the full fuel surcharge which is applied by carriers, on behalf of you. Net savings are between 15-20% and we hope it can help you to choose Courier Servicedelivery when placing your order - so that it will arrive beforeChristmas.
One last reminder: When checking out on an order, please make sure tocheck the item's availability in the Shopping Cart as to not have yourorder held up by back-ordered products. Only products marked with 24hrsavailability are stocked in our central warehouse, and can be dispatchedwithin 24 hours on working days.
Lastly we thank you for your support over the years and promise to keepand improve where possible, our level of support and service.
Je comprends qu'en période de fêtes, ils sont très débordés, que le produit est généralement envoyé sous 10 jours + 2 semaines en période de fêtes...et après ?
Vais je recevoir ma commande oui ou non ???
Voila, si quelqu'un pouvait me traduire en gros ou m'expliquer, merci.
