Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.
We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.
Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
Temporarily turned off PlayStation Network and Qriocity services;
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.
Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790
You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sincerely,
Sony Computer Entertainment and Sony Network Entertainment
Pour ceux qui comprennent l'anglais, + source = http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/
Euh.... ![]()
on verra bien si quelqu'un te lis vraiment ![]()
Sa veiu dire ?
Et pour ceux qui comprenne pas et sint flemmard ?
![]()
Si quelqu'un a le courage de lire ça, qu'il nous en fasse un résumé, please ![]()
...
J'ai lu entre les lignes.
C'est pas pour tout de suite en gros.
Mais quel mongole va lire ça ?
Diq moi ![]()
everybody is a star ![]()
Si c'est pas un fake, c'est juste TRES TRES grave ![]()
Ho mon dieu ! J'ai rien lut ![]()
C'est pas un fake c'est sur le site officiel. Et j'ai un peu lu a priori ils disent bien que des infos personnelles du type nom, adresse, password etc on peut être étaient piratées. apres j'ai pas lu jusqu'a la fin pas le courage ^^
Ils espèrent que ça sera dans la semaine, certaines infos perso, dont le numéro de CB et la date d'expiration ( mais pas le code de sécurité ) sont peut être détenu par les hackers.
Ils s'excuse, disent qu'ils remettront le service dès que possible et tout le tralala.
on auras tout vus lol stop les topic psn les modérateur doivent en avoir marre !!!
Et conseillent de changer le mot de passe dès que le PSN sera en ligne.
Merci pour votre patience tandis que nous travaillons(marchons) pour résoudre la coupure de courant actuelle de Réseau Playstation et des services Qriocity. Nous travaillons(marchons) actuellement pour envoyer un message semblable à celui ci-dessous via le courrier électronique à tous nos titulaires de compte enregistrés quant à un compromis d'informations personnelles suite à une intrusion illégale sur nos systèmes. Ces actions malveillantes ont aussi eu un impact sur votre capacité d'aimer(de jouir de) les services fournis par le Réseau Playstation et Qriocity incluant le jeu en ligne et l'accès en ligne à la musique, des films, le sport et des émissions de télévision. Nous avons un chemin clair pour avoir le Réseau Playstation et des systèmes Qriocity en arrière en ligne et nous attendre reconstituer(rétablir) quelques services dans une semaine.
Nous sommes le jour ouvrable et la nuit pour assurer qu'il est fait aussi rapidement que possible. Nous apprécions votre patience et retour d'information.
Playstation Estimée Network/Qriocity Client :
Nous avons découvert qu'entre le 17 avril et le 19 avril 2011, le certain Réseau Playstation et Qriocity entretiennent l'utilisateur estiment les informations ont été compromises dans
Pas de date et donnees bancaires pas en securite ils disent de verifier nos comptes et leur blabla habituel genre on travaille 24h/24 on essaye de retablir le PSN le plus vite ...
Moi j ai compris merci pour votre patience c est tout ![]()
J'ai tout lut et en gros sa veu dire : Que tout les compte psn on été effacé et les numéros de cartes bancaires copier, donc ne vous étonner pas si vous vous retrouver a découvert !