A: This is the most common question we receive emails about. Although each trailer is different, the three main things to check are:
Ensure that you have the most recent version of Windows Media Player installed. If not, download the latest version from the Microsoft Website.
Ensure that you have the latest DivX codec installed. Most . avi files require DivX in order to be viewed. If you don´t have the latest version, you may just hear the sound and not be able to see the picture. The latest codec can be downloaded from the DivX site [look for the link that says " Standard DivX Codec(FREE)", this is all you need].
Many people will find that if they click a link for a movie, their browser will automatically play it. This might work for most people, but a more reliable way is to Right Click the link and choose Save Target As. This allows you to save the file to your computer, but also ensures you download the entire file.