Merci pour les infos, darum.
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Subject
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Hello I cannot exit the game properly. When I click on the exit button the ga...
Discussion Thread
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Response ( Sam Akiki) - 08/16/2004 04:39 PM
Hello,
Im sorry to hear that you are having trouble with our game. Make sure that you are using the latest driver updates for your video & sound hardware to insure max performance and compatibility. Even if you bought the hardware recently they are most likely shipped with the original drivers and not the updated ones. You may find the manufacturer of your sound & video card on the web and find any updated drivers posted on there site for download. Download and install those drivers.
Also do the following to make sure that your system is running properly:
Please make sure your desktop is set to 640x480 and High Color ( 16 bit). Follow the instructions below to check your color palette:
Windows 95/98
1) Click on the Start button > Settings > Control Panel.
2) Double-click on the Display icon.
3) Click the Settings tab.
4) Modify the Color Palette to say High Color 16 bit and the Desktop Area to 640 by 480.
5) Click on the Apply button once the changes have been made and follow the on-screen prompts to finish the process.
Windows 2000/XP
1) Click on the Start button > Settings > Control Panel.
2) Double-click on the Display icon.
3) Click the Settings tab.
4) Modify the Color Palette to say High Color 16 bit and the Desktop Area to 800 by 600.
5) Click on the Apply button once the changes have been made and follow the on-screen prompts to finish the process.
True Color 24/32 bit will cause some games to freeze or not work at all. Not having Windows in the same color depth as the game will force the game to switch the color for you ( which can cause problems) or have to perform color re-mapping which slows down the game performance.
Shutting down all background programs
Windows 95/98
1) Press Ctrl+Alt+Del keys to bring up the Close Program window.
2) The only programs you need to leave open are Systray and Explorer.
3) Highlight the program you want to close and click on the End Task button.
4) Once all the programs are closed EXCEPT Systray and Explorer, you can try the game once again.
Windows 2000/XP
1) Right-click on the Taskbar.
2) Select Task Manager.
3) Click the Applications tab.
4) Highlight each program listed and click the End Task button.
5) Once all the programs are closed you can try the game once again.
The Windows OS allows you to have lots of different programs running at the same time. Sometimes these programs do not play happily together and create problems. Many modern games are very demanding on your computer. Some game problems can be solved by making sure that the game is the only program on the field. Limiting the number of other applications and programs running can help your system and program performance across the board, not with just games. There are a couple of steps you can take to clear the field.
Once you complete the steps above then your system is ready to run the game. These steps can clear up a lot of problems you may be experiencing. Your performance may also increase because you have more memory free and more resources are available to the game. Not only can this make games run more smoothly, but applications can benefit from this, as well.
Virtual Memory
Windows 95/98
1) Right-click on the My Computer icon.
2) Select Properties.
3) Click the Performance tab.
4) Click on the Virtual Memory button.
5)?Let Windows manage my virtual memory settings.? should be selected.
Windows 2000/XP
1) Right-click on the My Computer icon.
2) Select Properties.
3) Click the Advanced tab.
4) Under Performance, click the Settings button.
5) Click the Advanced tab.
6) Under Virtual memory, click the Change button.
7) Highlight the drive you want to set the Virtual Memory for.
8) Set the Initial size and Maximum sizes.
9) Click the Set button.
If that doesn´t solve the issue, reply back to us with a copy of your DXDIAG.TXT file. Here are the steps to attach the DXDIAG text file to your reply:
1)Click START, go up to FIND, and click on FILES OR FOLDERS.
2)In the field labeled " Named", type " DXDIAG.EXE".
3)Click FIND NOW.
4)When it locates the file, double-click the black and yellow " X" icon.
5)From the " Direct X Diagnostic Tool" window, click SAVE ALL INFORMATION.
6)Click the drop-down box for " Save in" and select " Desktop".
7)Click SAVE.
8)You can attach this file to your support incident .
Auto-Response - 08/15/2004 02:38 AM
Title: The game is freezing or not responding during the install.
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=12703&p_created=1091478105
Title: Surround Sound Issues
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=12712&p_created=1091552266
Title: I´m having problems uninstalling the game
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=12709&p_created=1091549165
Title: Problems saving games.
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=12747&p_created=1091732499
Title: Waiting for / no response from Master Server
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/popup_adp.php?p_faqid=12764&p_created=1091812441
Customer - 08/15/2004 02:38 AM
Hello
I cannot exit the game properly. When I click on the exit button the game freezes and I have to shutdown my computer manually by pressing the power button.
I can also quit the game by ctrl+alt+del but all the desktop colours are messed up.
Thx for your help.
Question Reference #040815-000027
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Platform: PC
Title: DOOM 3
Date Created: 08/15/2004 02:38 AM
Last Updated: 08/16/2004 04:39 PM
Status: Waiting
Explanation
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Sam Akiki
Activision Senior Support Representative
Donc rebelote, envoi du fichier dxdiag 
Suite au prochain épisode...
si vous voulez moins de problèmes
siouplé quelqu un
) )
