I only see a white screen, what can I do?
In our experience the most likely cause of this is that some Anti-Virus and/or Firewall software is interfering with the application. Please add an exception to your Anti Virus. If you do not know how to do this then let me know which AV you are using and I will find you a guide.
Simply turning the AV off does not stop all aspects of it from running so an exception must be added.
Please be aware that after adding the exception you need to validate the game files to restore any that the AV deleted.
Here is a Video guide on How to Verify the Steam Cache ;
If you're not using Steam then please re install after you have added the exception.
Also you can Run the game with Windows Vista compatibility. To change the compatibility mode correctly please use the exe in the steam folder. Right click 'Game Dev Tycoon.exe' -> Properties -> Compatibility.
Please run Game Dev Tycoon from an internal Hard drive not a flash
drive
Make sure that your C Drive is not full.
If you are experiencing a white screen on the Steam edition of the game please try running the game from the .exe inside the Steam folder rather than from the Steam client or desktop shortcut.
If you still experience this problem, please contact support@greenheartgames.com with your detailed PC specifications.
I only see a black screen, what can I do?
This is likely caused by outdated or incompatible display drivers. Please try to update your display drivers and check that you are using the latest stable drives, not beta drivers. If this doesn't resolve the issue then please look into the Windows Event Logs for more clues.
Please make sure your service packs for your OS are up to date and that you close any background programs such as
web browsers, email, instant messengers.
If you are using a laptop with both integrated and dedicated graphics chips please try using one and then the other.
A black screen can also be caused by an unsupported resolution.
Also we have received reports of this occurring and being fixed by adding an exception to your antivirus and
firewall for the Steam folder (If using Steam) or Game Dev Tycoon folder (for non steam versions).