Bon pour ceux qui sont dans mon cas:
Dear Customers,
We have hard attacks on our website from certain competitors. Our engineers work on stabilizing it. We regret that you have to go through all this during the release of Battlefield 4. Our automated system is going on with sending the keys and our support is struggling to keep up with the complaints. The system will be working during the night as well. Check your e-mail in the morning for your key.
We are sorry for the inconvenience!
De leur FB officiel :/