What do I do if I decide I want to cancel and get a refund of my pre-order?
If you decide that you no longer want to have a pre-ordered copy of WildStar, please contact the retailer from which you pre-ordered the game from to inquire about a refund/cancellation. Please note that each retailer may have a different refund policy regarding pre-orders. If you pre-ordered WildStar directly from our store, please Submit a Ticket so that we may review your refund request.
En gros tu dois voir directement là ou tu l'as acheté et voir la politique qu'ils appliquent (Rembourse ou rembourse pas). Certains le font d'autres pas