Nouvelle réponse de EA
Hello Chris,
Thank you for contacting Electronic Arts again.
I apologize for the inconvenience you experienced. I genuinely appreciate your efforts in getting this resolved.I completely understand how you feel.
However, I am unable to assist you regarding this as your account is banned due to service violation.I am sorry but there is nothing can be done regarding this from our end.I am sorry for the disappointment.
If you have any further questions or concerns, please reply to this email.
Alternatively, you can browse our extensive Knowledge Base online at http://help.ea.com.
Sincerely,
Rohit
Electronic Arts- World Wide Customer Experience
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I don't accept your answer and I need a new account to reach my LEGALLY PAYED DLC AND OBJECTS ON DAO AND DA 2.
In fact what you want is that I payed twice to get back my DLC and objects. Do you think I'm going to pay again for that suff I have already bought ?
You do not really apologize and you do not really want to do something to help your customers and you do not completely understand what I feel !
You must be in jail for swindle. This is what I think and I will say it on every video games forum and to a lawyer even if I know that your lawyers are better then mine ( giant against flea but fleas are teasing).
More of this we are not english or american customers and we must express ourselves in english to get an answer and this is not easy. Everything is made to disdain your customers.
I do not appreciate and I want a new account for my DAO and DA2 DLC and LEGALLY PAYED STUFF.
Salutations.
Bref ils n’en ont rien à foutre ! Je dois payer pour tout racheter, quelle bande de voleurs !