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Why does the system lock up during gameplay?
Answer
This is usually an indication that the console is having difficulty reading the game disc. This could be for many reasons; usually this is because the game disc is damaged or unreadable but in some situations this can be the sign of a more serious issue with your Playstation 2.
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Check the game disc.
If there are any noticeable scratches or smudges on the surface of the game disc, try to clean them off by using a non-abrasive cotton cloth.
Note: Do not rub hard and do not rub in a circular motion as this could further damage the game disc.
If there aren’t any noticeable scratches or smudges on the surface of the game disc, try using that game disc in another Playstation 2.
If the game disc works in another system, this is an indicator that your Playstation 2 may be damaged. For information on getting your system repaired or replaced, you will want to contact Sony directly for assistance at 1-800-345-SONY.
If the game disc does not work in another system, this is a good indicator that the disc is damaged or defective. To acquire a replacement game disc you will want to refer to your manual for warranty information specific to your product.