Salut a tous,

Voici mon probleme, quand je lance ce super jeu pour me faire une petite descente au calme une fenetre apparait avec écrit "Couldn't .... ( looking for Tools/CrashHandler/ChrashHandler.exe)"puis "Bug submission failed : Error running jira crash handler: bug submission failed" si quelqu'un s'y connais mieux que moi j'aimerais un peu d'aide .. entre gens de gouts .. Merci bien !!!

Salut !
Essaie de réinstaller le jeu déjà, ça a l'air d'être un fichier manquant.
Et si le problème persiste, va sur le HUB de la commu de SNOW, les dév sont très présents et sauront t'aider.

Merci d'avoir répondu ! Je l'ai déjà désinstaller re installer plusieurs fois sans nouveautés donc j'ai poster sur le forum steam du jeu j'attends de leurs news

Normalement ils vont te demander de leur envoyer par mail un certain fichier.

J'ai fais et pas de réponses ....

Envoie le lien ?

Quel lien ?

De ton message

Logged at Friday, February 14, 2014 23:41:58
FileVersion: 3.5.6.1833
ProductVersion: 3.5.6.1833
LogFile: Game.log
Executable: D:\Steam\steamapps\common\SNOW\Bin32\playSNOW.exe

Exception Code: 0xE06D7363
Exception Addr: 0x0023:0x757B2EEC
Exception Module: <Unknown>
Exception Description: Unknown,
Memory in use: 279.7MB
Debug Status:
Out of Memory: 0

Call Stack Trace:
27) function=0x757B2EEC
26) function=0x671D872D
25) function=0x6F700D96
24) function=0x1B86296B
23) function=0x1B863435
22) function=0x1B863E56
21) function=0x1B866C1C
20) function=0x1B86CA11
19) function=0x1B878CAF
18) function=0x1B841F2D
17) function=0x1B841E2A
16) function=0x1B856147
15) function=0x1B856469
14) function=0x1B681507
13) function=0x3665B229
12) function=0x3665FFFF
11) function=0x365B8B12
10) function=0x30BED698
9) function=0x39010424
8) function=0x39010E81
7) function=0x370154C9
6) function=0x370159B6
5) function=0x37015F26
4) function=0x7719495D
3) function=0x776B98EE
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_0(Regular)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_1(Regular)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_2(Regular)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_3(Regular)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_4(Regular)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_6(Regular)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_7(Regular)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_5(Regular)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (JobSystem_Worker_0(Blocking)):
2) function=0x776B98C4
1) function=0x776B98C4

Suspended thread (RenderThread):
2) function=0x776B98C4
1) function=0x776B98C4

..................................................
..................................................
.........................................;

BackupNameAttachment=" Build(1833) 14 Feb 14 (23 41 55)" -- used by backup system
Log Started at 02/14/14 23:41:55
Running 32 bit version
Executable: D:\Steam\steamapps\common\SNOW\Bin32\playSNOW.exe

FileVersion: 3.5.6.1833
ProductVersion: 3.5.6.1833
Using Microsoft (tm) C++ Standard Library implementation
Added MOD directory <engine> to CryPak

Total number of logical processors: 8
Number of available logical processors: 8
Total number of system cores: 4
Number of cores available to process: 4

Processor 0:
CPU: Intel Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
CPU Speed (estimated): 2338.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 1:
CPU: Intel Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
CPU Speed (estimated): 2338.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 2:
CPU: Intel Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
CPU Speed (estimated): 2338.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 3:
CPU: Intel Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
CPU Speed (estimated): 2338.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Loading Config file system.cfg (system.cfg)
OnSysSpecChange(2)
Loading Config file MedSpec.cfg (engine\config\medspec.cfg)
Can't find cvar 'sys_spec_Full' value '2' group ''
Loading Config file Game/game.cfg (game\game.cfg)
[Warning] Cannot open Pak file engine\engine.pak
[Warning] Cannot open Pak file engine\shaders.pak
creating CVarGroups from directory 'Config/CVarGroups' ...
Loading Config file Config/CVarGroups/sys_spec_full.cfg (engine\config\cvargroups\sys_spec_full.cfg)
Loading Config file Config/CVarGroups/sys_spec_gameeffects.cfg (engine\config\cvargroups\sys_spec_gameeffects.cfg
)

Loading Config file Config/CVarGroups/sys_spec_Light.cfg (engine\config\cvargroups\sys_spec_light.cfg)
Loading Config file Config/CVarGroups/sys_spec_objectdetail.cfg (engine\config\cvargroups\sys_spec_objectdetail.cf
g)

Loading Config file Config/CVarGroups/sys_spec_particles.cfg (engine\config\cvargroups\sys_spec_particles.cfg)

Loading Config file Config/CVarGroups/sys_spec_physics.cfg (engine\config\cvargroups\sys_spec_physics.cfg)
Loading Config file Config/CVarGroups/sys_spec_postprocessing.cfg (engine\config\cvargroups\sys_spec_postprocessing.
cfg)

Loading Config file Config/CVarGroups/sys_spec_quality.cfg (engine\config\cvargroups\sys_spec_quality.cfg)
Loading Config file Config/CVarGroups/sys_spec_shading.cfg (engine\config\cvargroups\sys_spec_shading.cfg)
Loading Config file Config/CVarGroups/sys_spec_shadows.cfg (engine\config\cvargroups\sys_spec_shadows.cfg)
Loading Config file Config/CVarGroups/sys_spec_sound.cfg (engine\config\cvargroups\sys_spec_sound.cfg)
Loading Config file Config/CVarGroups/sys_spec_texture.cfg (engine\config\cvargroups\sys_spec_texture.cfg)
Loading Config file Config/CVarGroups/sys_spec_TextureResolution.cfg (engine\config\cvargroups\sys_spec_textureresoluti
on.cfg)

Loading Config file Config/CVarGroups/sys_spec_volumetriceffects.cfg (engine\config\cvargroups\sys_spec_volumetriceffec
ts.cfg)

Loading Config file Config/CVarGroups/sys_spec_water.cfg (engine\config\cvargroups\sys_spec_water.cfg)
Windows 8 64 bit (build 6.2.9200)
User name: "USER"
System language: French
Windows Directory: "C:\WINDOWS"
Prerequisites...

• Installation of KB940105 hotfix required: no! (either not needed or already installed)

Local time is 23:41:56 02/14/14, system running for 1752 minutes
8146MB physical memory installed, 5008MB available, 4095MB virtual memory installed, 38 percent of memory in use
PageFile usage: 50MB, Working Set: 62MB, Peak PageFile usage: 50MB,
Current display mode is 1366x768x32, (Unknown graphics card)
Japanese keyboard and 2+ button mouse installed
--------------------------------------------------
------------------------------

[Warning] Config file %USER%/game.cfg not found!
Loading Config file system.cfg (system.cfg)
OnSysSpecChange(2)
Loading Config file MedSpec.cfg (engine\config\medspec.cfg)
[Warning] Config file user.cfg not found!
Stream Engine Initialization
GameName: SNOW
BuildTime: Feb 11 2014 21:41:31
Font initialization
Initializing CryFont...
Initializing CryFont done, MemUsage=152Kb
Physics initialization
Initializing CryPhysics...
Initializing CryPhysics done, MemUsage=796Kb
Sound initialization
Initializing CrySoundSystem...
<Sound> Initializing AudioDevice now!
<Sound> Initialize FMOD with dynamic memory callbacks
<Sound> Starting to initialize Windows Audio Session API output!
<Sound> Playback drivers found: 2
<Sound> Available playback drivers:
1. Haut-parleurs (VIA High Definition Audio)
2. SPDIF Interface (TX0) (VIA High Definition

Audio)
<Sound> FmodEx-AudioDevice: Now running on driver: Haut-parleurs (VIA High Definition Audio)
<Sound> Record drivers found: 1
<Sound> Available record drivers:
1. Microphone (VIA High Definition Audio)
<Sound> Record config is set to autodetect using record driver 0
<Sound> Using speaker mode: FMOD_SPEAKERMODE_5POINT1
<Sound> Using sample rate: 48000 Hz
<Sound> Using sample size: 16 bits
<Sound> Using format: FMOD_SOUND_FORMAT_PCM16
<Sound> Using output channels: 6
<Sound> Using input channels: 8
<Sound> Using resample method: FMOD_DSP_RESAMPLER_LINEAR
<Sound> Initializing FMOD-EX now!
<Sound> Sound-FmodEx-AudioDevice Thread created: FMOD (WASAPI) feeder thread (1368)
<Sound> Sound-FmodEx-AudioDevice Thread created: FMOD mixer thread (1384)
<Sound> Sound-FmodEx-AudioDevice Thread created: FMOD stream thread (1392)
<Sound> Initialized FMOD-EX
<Sound> Mixer blocksize: 21.33 ms
<Sound> Mixer total buffersize: 64.00 ms
<Sound> Mixer average latency: 32.00 ms
<Sound> Using FMOD version: 00044423 and internal 00044423!
<Sound> -------------CRYSOUND-EX VERSION = 00044423 -------
<Sound> Total number of all hardware channels available: 0
<Sound> Initializing SoundSystem now!
<Sound> AD: Setting of FMOD debug level failed! The FMOD libraries do not support logging!
Initializing CrySoundSystem done, MemUsage=7364Kb
<Sound> Sound-FmodEx-AudioDevice Thread created: FMOD nonblocking thread (0) (1320)
[Warning] XML reader: Can't open file (Libs/GameAudio/AudioFiles.xml)
Using OculusVR SDK 0.2.4
<Oculus> OVR::DeviceManager - initialized.
Renderer initialization
Logging video adapters:
- NVIDIA GeForce GTX 660M (vendor = 0x10de, device = 0x0fd4)
- Adapter index: 0
- Dedicated video memory: 1985 MB
- Feature level: DX11 (SM 5.0)
- Displays connected: yes
- Suitable rendering device: yes
- Microsoft Basic Render Driver (vendor = 0x1414, device = 0x008c)
- Adapter index: 1
- Dedicated video memory: 0 MB
- Feature level: DX11 (SM 5.0)
- Displays connected: no
- Suitable rendering device: no
Initializing CryRenderD3D11...
[Error] [CVARS]: [CHANGED] CXConsole::RegisterVar(): variable [r_TexturesStreamingPostponeMips] is marked [VF_CONST_CVAR] with a value of [0]; config file attempting to change to [1] - allowing change
[Error] [CVARS]: [CHANGED] CXConsole::OnBeforeVarChange(): variable [r_TexturesStreamingPostponeMips] is marked [VF_CONST_CVAR] with a value of [0]; attempting to change to [1] - allowing change
[Error] [CVARS]: [CHANGED] CXConsole::RegisterVar(): variable [r_TexturesStreaming] is marked [VF_CONST_CVAR] with a value of [1]; config file attempting to change to [2] - allowing change
[Error] [CVARS]: [CHANGED] CXConsole::OnBeforeVarChange(): variable [r_TexturesStreaming] is marked [VF_CONST_CVAR] with a value of [1]; attempting to change to [2] - allowing change
[Error] [CVARS]: [CHANGED] CXConsole::RegisterVar(): variable [r_ShadersEditing] is marked [VF_CONST_CVAR] with a value of [0]; config file attempting to change to [1] - allowing change
[Error] [CVARS]: [CHANGED] CXConsole::OnBeforeVarChange(): variable [r_ShadersEditing] is marked [VF_CONST_CVAR] with a value of [0]; attempting to change to [1] - allowing change
CRenderer sizeof(Vec2f16)=4 sizeof(Vec3f16)=8
Initializing CryRenderD3D11 done, MemUsage=7384Kb
Initializing Direct3D and creating game window:
D3DX_SDK_VERSION = 43
Direct3D11 driver is creating...
Crytek Direct3D11 driver version 2.00 (Feb 11 2014 <21:56:40>)
Creating window called 'SNOW' (910x496)
D3D Adapter: Description: NVIDIA GeForce GTX 660M
D3D Adapter: Driver version (UMD): 9.18.13.3221
D3D Adapter: VendorId = 0x10DE
D3D Adapter: DeviceId = 0x0FD4
D3D Adapter: SubSysId = 0x21171043
D3D Adapter: Revision = 161
NVAPI: API init ok (0)
NVAPI: Single GPU system
TXAA supported
NVDBT supported
D3D Detected: NVIDIA video card
Using 'A8R8G8B8' pixel texture format (Can autogen mips)
Using 'X8R8G8B8' pixel texture format (Can autogen mips)
Using 'R8G8B8' pixel texture format (Can autogen mips)
Using 'R5G6B5' pixel texture format (Can autogen mips)
Using 'A8' pixel texture format (Can autogen mips)
Using 'R8' pixel texture format (Can autogen mips)
Using 'A16B16G16R16F' pixel texture format (Can autogen mips)
Using 'R11G11B10F' pixel texture format (Can autogen mips)
Using 'A16B16G16R16' pixel texture format (Can autogen mips)
Using 'G16R16F' pixel texture format (Can autogen mips)
Using 'V16U16' pixel texture format (Can autogen mips)
Using 'R16F' pixel texture format (Can autogen mips)
Using 'R32F' pixel texture format (Can autogen mips)
Using 'A32B32G32R32F' pixel texture format (Can autogen mips)
Using 'E5B9G9R9' pixel texture format
Using 'DXT1' pixel texture format
Using 'DXT3' pixel texture format
Using 'DXT5' pixel texture format
Using '3DCp' pixel texture format
Using '3DC' pixel texture format
Using 'BC6UH' pixel texture format
Using 'BC7' pixel texture format
Using 'D24S8' pixel texture format
Using 'D16' pixel texture format
Using 'D32F' pixel texture format
Using 'D24S8' pixel texture format
Using 'D16' pixel texture format
Renderer HDR_Scalar: R32F
****** D3D11 CryRender Stats ******
Driver description: NVIDIA GeForce GTX 660M
Feature level: DirectX 11.0
Full stats:
Rasterizer: Hardware
Current Resolution: 910x496x32 Full Screen
HDR Rendering: FP16
MRT HDR Rendering: Disabled
Occlusion queries: Supported
Geometry instancing: Supported
Vertex textures: Supported
Render to vertex buffer: Not supported
R16F rendertarget: Supported
NormalMaps compression : Supported
Gamma control: Hardware
Hardware tessellation Supported
Used GeomInstancingThreshold is 8
Shader model usage: 'SM.4.0'
*****************************************
Init Shaders
General shader quality: Medium
Metal shader quality: Medium
Glass shader quality: Medium
Vegetation shader quality: Medium
Ice shader quality: Medium
Terrain shader quality: Medium
Shadow shader quality: Medium
Water shader quality: High
FX shader quality: Medium
PostProcess shader quality: Medium
HDR shader quality: Medium
Sky shader quality: Medium
Render quality: Medium
Init textures management (1985 Mb of video memory is available)...
Enabling of textures streaming...
Using 512 Mb of textures pool for streaming...
Video textures: Atlas clouds max size: 24 Mb
Video textures: Atlas sprites max size: 16 Mb
Video textures: Dynamic managed max size: 60 Mb
Reloading all textures...
Finished reloading textures...
Finished initializing textures streaming...
[Warning] Cannot open Pak file engine\shaders.pak
<CRITICAL EXCEPTION>
Exception: 0xE06D7363, at Address: 0x0023:0x757B2EEC
Virtual memory usage: 235Mb
Debug Status:
Removing file "error.log"...
File successfully removed.
Removing file "error.bmp"...
File successfully removed.
Removing file "error.dmp"...
File successfully removed.
Exception Code: 0xE06D7363
Exception Addr: 0x0023:0x757B2EEC
Exception Module: <Unknown>
Exception Name : Unknown
Exception Description:
==================================================
===========================

27) function=0x757B2EEC
26) function=0x671D872D
25) function=0x6F700D96
24) function=0x1B86296B
23) function=0x1B863435
22) function=0x1B863E56
21) function=0x1B866C1C
20) function=0x1B86CA11
19) function=0x1B878CAF
18) function=0x1B841F2D
17) function=0x1B841E2A
16) function=0x1B856147
15) function=0x1B856469
14) function=0x1B681507
13) function=0x3665B229
12) function=0x3665FFFF
11) function=0x365B8B12
10) function=0x30BED698
9) function=0x39010424
8) function=0x39010E81
7) function=0x370154C9
6) function=0x370159B6
5) function=0x37015F26
4) function=0x7719495D
3) function=0x776B98EE
2) function=0x776B98C4
1) function=0x776B98C4
==================================================
===========================

Saved dump file to 'error.dmp'
Attempting to create error screenshot "error.bmp"

Screenshot: error.bmp
[Warning] Unknown command: goto

Drawcalls: 0
FPS: 0.0 (0.0 ms)
Tris: 0,000
TexStreaming: MemUsed:0.00MB(0%%) PoolSize:0MB Trghput:1082130432KB/s
[CONSOLE] Executing console command 'sys_RestoreSpec test*'

sys_spec = 2

Successfully created screenshot.

Sauf que je suis pas un dev