voila j´ai envoyer un mail ce matin et il mon deja repondu pas mal
ils me demande d´envoyer une image de la boite du key et du ticket de caisse
voici le mail :
Dear customer:
Thank you for contacting Vivendi Universal Game´s technical support about Half-Life. In efforts resolve the issue that you are having with Half-Life, please follow these instructions.
We need a jpg picture of the actual CD, the CD key along with your receipt so we may better help you.
If difficulty persists, please call our technical support center at 310-649-8033 between the hours of 8:00 AM and 4:45 PM Pacific Standard Time for assistance.
Sincerely,