Bonjour, je vien d´instaler FTP Expert 3 et depuis explorer.exe rencontre un probleme et doit fermer ...
donc je désinstale FTP Expert mais sa règle pas le problème je suis quasiment sure que sa vien de ce logiciel parce que j´ai formotaté 3 fois a cause de ce problème et a chaque fois j´avais FTP Expert de instalé ...
ps: je suis sous xp pro sp2

le log :

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="685056" CHECKSUM="0x37B6C73" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="API avancées Windows 32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d´exploitation Microsoft® Windows®" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF9BF" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:53:12" UPTO_LINK_DATE="08/04/2004 07:53:12" VER_LANGUAGE="Français (France) [0x40c]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="281600" CHECKSUM="0x3E94CED5" BIN_FILE_VERSION="5.1.2600.3099" BIN_PRODUCT_VERSION="5.1.2600.3099" PRODUCT_VERSION="5.1.2600.3099" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3099 (xpsp_sp2_gdr.070308-0222)" ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x511E5" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3099" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3099" LINK_DATE="03/08/2007 15:37:50" UPTO_LINK_DATE="03/08/2007 15:37:50" VER_LANGUAGE="Anglais (États-Unis) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="1049600" CHECKSUM="0xA0FE6C49" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="DLL du client API BASE Windows NT" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d´exploitation Microsoft® Windows®" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10FA5D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:53:11" UPTO_LINK_DATE="04/16/2007 15:53:11" VER_LANGUAGE="Français (France) [0x40c]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="733184" CHECKSUM="0xC6A3F353" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="DLL Couche NT" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d´exploitation Microsoft® Windows®" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB6B14" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:54:15" UPTO_LINK_DATE="08/04/2004 07:54:15" VER_LANGUAGE="Français (France) [0x40c]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1284608" CHECKSUM="0x7793A994" BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726" PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE pour Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d´exploitation Microsoft® Windows®" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)" ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13A5B5" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2726" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:59" UPTO_LINK_DATE="07/26/2005 04:39:59" VER_LANGUAGE="Français (France) [0x40c]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x2F98EA64" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation" FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8BDB5" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:54:54" UPTO_LINK_DATE="08/04/2004 07:54:54" VER_LANGUAGE="Anglais (États-Unis) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8509952" CHECKSUM="0x3C463CE3" BIN_FILE_VERSION="6.0.2900.3051" BIN_PRODUCT_VERSION="6.0.2900.3051" PRODUCT_VERSION="6.00.2900.3051" FILE_DESCRIPTION="DLL commune du shell Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d´exploitation Microsoft® Windows®" FILE_VERSION="6.00.2900.3051 (xpsp_sp2_gdr.061219-0316)" ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x82811F" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.3051" UPTO_BIN_PRODUCT_VERSION="6.0.2900.3051" LINK_DATE="12/19/2006 21:49:47" UPTO_LINK_DATE="12/19/2006 21:49:47" VER_LANGUAGE="Français (France) [0x40c]" />
<MATCHING_FILE NAME="user32.dll" SIZE="578560" CHECKSUM="0x2C7B4251" BIN_FILE_VERSION="5.1.2600.3099" BIN_PRODUCT_VERSION="5.1.2600.3099" PRODUCT_VERSION="5.1.2600.3099" FILE_DESCRIPTION="DLL client de l´API Utilisateur de Windows XP" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d´exploitation Microsoft® Windows®" FILE_VERSION="5.1.2600.3099 (xpsp_sp2_gdr.070308-0222)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x92EEA" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3099" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3099" LINK_DATE="03/08/2007 15:37:50" UPTO_LINK_DATE="03/08/2007 15:37:50" VER_LANGUAGE="Français (France) [0x40c]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="663040" CHECKSUM="0x6152FEEA" BIN_FILE_VERSION="6.0.2900.3121" BIN_PRODUCT_VERSION="6.0.2900.3121" PRODUCT_VERSION="6.00.2900.3121" FILE_DESCRIPTION="Extensions Internet pour Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d´exploitation Microsoft® Windows®" FILE_VERSION="6.00.2900.3121 (xpsp_sp2_gdr.070418-1302)" ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB1007" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.3121" UPTO_BIN_PRODUCT_VERSION="6.0.2900.3121" LINK_DATE="04/18/2007 12:32:01" UPTO_LINK_DATE="04/18/2007 12:32:01" VER_LANGUAGE="Français (France) [0x40c]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM) Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL" INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="Anglais (États-Unis) [0x409]" />
</EXE>
</DATABASE>

Quand explorer plante, la solution est de formater.

ho ba sa sera la 3eme fois que je formate à cause de ce problème donc j´aimerais vraiment y remédier.

Essaye de faire une restauration antérieure à l´installation de FTP Expert .

deja essayer il me met un echec

ba alors si tu es sur que cela viens du logiciel , desinstalle le
maintenant pour essayer de "reparer" explorer.exe
quand sa plante fait ctrm+alt+suppr la tu regarde les processus ( essaye d´enlever le logiciel qui te fait buguer et ensuite enleve explorer.exe)une fois que c´est fait dans le panneau de controle tu fais fichier et nouvelle tache
la tu retape
explorer.exe

quelques fois sa resoud les problemes , essaye sa te coute rien

j´ai désinstalé completement FTP Expert ( plus de fichier plus d´entré registre etc ) et j´ai deja essayer de terminer le processus explorer.exe et de le relancer . svp

alors je ne sais pas du tout desole

aider moi c´est vraiment chiant